Privacy Policy

Last updated: 1 October 2026

This policy explains how ISSA (“we”, “us”, “our”) collects, uses and protects personal data when you visit issa-london.com or sign up to hear about our launch. We are the controller of that data.

What we collect

• Your email address, when you choose to sign up for launch updates.
• Technical information that any web server receives, such as your IP address, browser type and the time of your visit. We use this only to keep the site secure and working.

We do not ask for, and do not want, any sensitive personal data.

How we use it

• To send you news about ISSA’s launch, collections and offers.
• To protect the site against abuse, fraud and attacks.
• To meet our legal obligations.

Our legal basis

We send marketing emails only with your consent, which you give when you sign up. We process technical information on the basis of our legitimate interest in running a secure website. Where the law requires us to keep or disclose information, we do so to meet a legal obligation.

Unsubscribing

You can withdraw your consent at any time by using the unsubscribe link in any email we send, or by writing to privacy@issa-london.com. We will stop emailing you promptly.

Sharing your data

We do not sell or rent your personal data. We share it only with service providers who host our website and send our emails on our behalf, under contracts that require them to keep it secure and use it only on our instructions, or where the law requires it.

International transfers

Your data is stored in the United Kingdom and the European Economic Area. If it is ever transferred elsewhere, we will make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses.

How long we keep it

We keep your email address until you unsubscribe or ask us to delete it. Technical logs are kept for a short period, normally no longer than 90 days, unless we need them to investigate a security incident.

Cookies

This site does not use advertising or analytics cookies. If that changes, we will update this policy and ask for your consent where required.

Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS) and restricted access to our systems.

Your rights

Under UK and EU data protection law you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data deleted;
• restrict or object to how we use it;
• receive your data in a portable format;
• withdraw your consent at any time.

To use any of these rights, contact us at privacy@issa-london.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk) or your local data protection authority.

Children

Our site is not intended for children under 16, and we do not knowingly collect their personal data.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy or your data can be sent to privacy@issa-london.com.